Terms of service

Terms of Service

Welcome to Pretty Gorgeous Stuff. By using our website (www.prettygorgeoustuff.com) and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

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1. General

By accessing this website, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any part of these terms, please do not use our website or services.

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2. Products and Availability

• All products displayed on the website are subject to availability.

• We reserve the right to change product prices, descriptions, or discontinue items at any time without prior notice.

• Our jewellery and charms are imported, and there may be slight variations in color, size, or design from the photos.

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3. Order Process

• All orders are processed only after successful payment.

• Once placed, orders cannot be canceled.

• We do not accept returns and only provide refunds for products damaged during shipping, upon valid proof (as detailed in our Return & Refund Policy).

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4. Unboxing Video Requirement

• To be eligible for a refund for broken items, you must provide a full unboxing video recorded in one continuous take.

• The video must clearly show the package being opened and the damaged item.

• Refund requests without an unboxing video will not be entertained.

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5. Shipping

• Orders are typically shipped within 10 to 15 business days.

• Delays may occur as all products are imported.

• Shipping updates and delays (if any) are communicated via our Instagram page.

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6. User Conduct

You agree not to:

• Use the website for any unlawful or prohibited purpose.

• Interfere with or disrupt the website or servers.

• Use false information when placing an order.

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7. Intellectual Property

All content on this website — including images, text, graphics, and logos — is the property of Pretty Gorgeous Stuff and may not be used or reproduced without written permission.

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8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

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9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with the updated effective date.

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10. Contact Information

For questions or concerns, you can contact us at:

• Questions about the Terms of Service should be sent to us at adawnajewels@gmail.com.
  Our contact information is posted below:
  Pretty Gorgeous Stuff
  adawnajewels@gmail.com
  48/2X BT Road Kolkata 700050
  6290849984